The local newspaper ran an article about the recent spate of scam telephone calls who tell you your computer is infected with a virus and offer to "help" you get it disinfected.
Internet scam reports increase
Since reading this article, I have taken three calls from these folks, two on Saturday, 16 April 2011 and one today (Fri, 22 April 2011). Each time it is a man with an Indian accent -- "Ronnie", "Shane", and "Jack". Each asked if I have a computer with an internet connection and told me it is downloading viruses and infecting my hard drive. Ronnie and Shane said they were from the "Technical Department of Computer" in Newark, New Jersey. Jack said he was from "Tech 4 PC Support" and gave me a phone number of 631-456-4455, which appears to be an unlisted number in Suffolk County, New York on Long Island.
All three calls had the Caller ID information blocked. The first two hung up after I asked them for their phone number. After each call, I hung up and phoned *57 to capture the caller information at Comcast for potential use by law enforcement.
After the first call, I phoned the county sheriff and filed a report and also filed a report with the Internet Crime Complaint Center, as recommended in the newspaper article.
I kept the third caller on the line a bit longer to find out more about the scam. He had me use Windows-R to pull up the Microsoft "Run" dialog and then "eventvwr" to open the Microsoft Event Viewer. Then he had me go to the "Windows Logs", "Application" pane and look at all of the "Error" and "Warning" lines.
These are all pretty normal entries in an uninfected Windows system, but the scammers hope that the user has never had occasion to use Event Viewer before and is awed that the scammer would know about these errors on their computer.
The third caller asked me to open Internet Explorer and go to "www.teche4pc.com", which I declined to do.
On the next call, I may try putting the phone on speaker and recording it, as these folks have done.
Fake tech support call scam